Accommodation Manager

Hire Resolve Client is seeking a detailed-orientated and dynamic Accommodation Manager/ Front of House Manager to join their team in Yzertontein, Western Cape. Accommodation Manager Responsibilities Managing Housekeeping & Maintenance: Supervising cleaning staff to ensure rooms and common areas meet hygiene standards. Coordinating with maintenance teams for repairs and upkeep. Guest Services & Satisfaction: Ensuring rooms are clean, comfortable, and well-stocked. Handling guest complaints and special requests. Staff Supervision & Training: Recruiting, training, and managing housekeeping and maintenance staff. Scheduling and allocating tasks efficiently. Budget & Inventory Management: Managing budgets for cleaning supplies, linens, and amenities. Keeping track of inventory and ordering supplies when needed. Health & Safety Compliance: Ensuring compliance with hygiene, safety, and legal regulations. Conducting regular inspections and audits. Liaising with Other Departments: Working closely with reception, front office, and catering teams to ensure smooth operations. Accommodation Manager Requirements Education & Qualifications A degree or diploma in hospitality management, business administration, tourism, or hotel management (preferred but not always required). Certifications in housekeeping management, health & safety, or property management can be beneficial. Experience 2-5 years of experience in housekeeping, accommodation services, or hotel management. Previous supervisory or managerial experience in housekeeping or maintenance is often required. Key Skills & Competencies Organizational skills Managing multiple teams, rooms, and schedules. Attention to detail Ensuring cleanliness, hygiene, and room readiness. Leadership & teamwork Supervising housekeeping and maintenance staff. Customer service skills Handling guest concerns professionally. Budgeting & inventory management Managing supplies and operational costs. Knowledge of health & safety standards Ensuring compliance with regulations.