We are seeking a motivated Call Center Agent to join our team. As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries and issues.

Key Responsibilities:
* Answer incoming calls and respond to customer emails
* Provide product and service information to customers
* Troubleshoot and resolve customer issues
* Document all customer interactions and resolutions
* Escalate complex issues to the appropriate department

Required Skills:
* Good communication skills
* Ability to use computer
* Problem-solving skills
* Customer service skills