We are looking for a Call Center Supervisor to oversee daily operations and ensure team members meet performance goals. The ideal candidate will have strong leadership skills and experience in a call center environment. As a Call Center Supervisor, you will be responsible for monitoring calls, providing coaching and feedback, and resolving escalated customer issues.

Key Responsibilities:
* Supervise and monitor call center agents
* Provide coaching and feedback to improve performance
* Resolve escalated customer issues
* Ensure adherence to company policies and procedures
* Prepare reports on team performance

Required Skills:
* Leadership skills
* Communication skills
* Problem-solving skills
* Customer service skills