We are seeking a motivated Call Center Agent to join our team. As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries and issues.
Key Responsibilities:
* Answer inbound calls and respond to customer emails.
* Provide product and service information to customers.
* Troubleshoot and resolve customer issues.
* Document all customer interactions and follow up as needed.
* Meet or exceed call center performance metrics.
Required Skills:
* Good communication skills.
* Problem-solving skills.
* Ability to use computer systems.
3335 jobs available