TalentAQ

TalentAQ

Call Centre Representatives

Customer ServiceFull TimeFresherLagos

Job Description

<p>We are hiring dedicated Call Centre Representatives to provide exceptional customer service and support. The successful candidate will be responsible for answering inbound calls, resolving customer inquiries, and ensuring customer satisfaction.</p><p>Key Responsibilities:<br/>* Answer inbound calls and respond to customer inquiries.<br/>* Provide accurate and timely information to customers.<br/>* Resolve customer complaints and issues.<br/>* Document customer interactions and transactions.<br/>* Escalate complex issues to appropriate personnel.</p><p>Required Skills:<br/>* Excellent communication and active listening skills.<br/>* Strong problem-solving abilities.<br/>* Ability to handle multiple tasks and prioritize effectively.<br/>* Proficiency in using call center software and systems.</p>

We are hiring dedicated Call Centre Representatives to provide exceptional customer service and support. The successful candidate will be responsible for answering inbound calls, resolving customer inquiries, and ensuring customer satisfaction.

Key Responsibilities:
* Answer inbound calls and respond to customer inquiries.
* Provide accurate and timely information to customers.
* Resolve customer complaints and issues.
* Document customer interactions and transactions.
* Escalate complex issues to appropriate personnel.

Required Skills:
* Excellent communication and active listening skills.
* Strong problem-solving abilities.
* Ability to handle multiple tasks and prioritize effectively.
* Proficiency in using call center software and systems.

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