The Concierge Team Leader is responsible for leading the concierge team, providing exceptional service and assistance to hotel guests. This role requires strong leadership, communication, and problem-solving skills, as well as extensive knowledge of local attractions and services.

Key Responsibilities:
* Supervise and train the concierge team.
* Assist guests with inquiries, reservations, and recommendations.
* Coordinate transportation, tours, and other services.
* Handle guest complaints and resolve issues promptly.
* Maintain a high level of knowledge about local attractions and services.

Required Skills:
* Excellent communication and interpersonal skills.
* Strong leadership and team management abilities.
* Problem-solving and conflict resolution skills.
* Knowledge of local attractions and services.