Join our team and be part of a dynamic company driving excellence in customer service and logistics operations! 🔹 Key Responsibilities: ✅ Handle customer inquiries via phone, email, and in-person interactions ✅ Provide efficient and effective services aligned with company policies and standards ✅ Coordinate and follow up with operations teams to fulfill client requests accurately ✅ Ensure high standards of customer service and timely resolution of complaints ✅ Prepare regular reports on customer interactions, feedback, and service performance ✅ Identify areas for process improvement based on customer feedback and operational insights ✅ Maintain compliance with company policies, local regulations, and HSE standards ✅ Support the CRM system by updating customer records and tracking service requests ✅ Build strong relationships with clients to enhance loyalty and satisfaction ✅ Assist in training new team members on customer service protocols and CRM usage