TalentAQ

TalentAQ

CSS Executive Technical Support

Technical SupportFresher

Job Description

<p>We are seeking a CSS Executive to provide technical support to our customers. In this role, you will be responsible for resolving customer inquiries, troubleshooting technical issues, and ensuring customer satisfaction.</p><p>Key Responsibilities:<br/>* Provide technical support to customers via phone, email, and chat.<br/>* Troubleshoot and resolve technical issues related to our products and services.<br/>* Document customer interactions and technical solutions.<br/>* Escalate complex issues to senior support staff.<br/>* Ensure customer satisfaction through timely and effective support.</p><p>Required Skills:<br/>* Experience in technical support or a related field.<br/>* Strong technical aptitude and problem-solving skills.<br/>* Excellent communication and customer service skills.<br/>* Knowledge of CSS and related web technologies.</p>

We are seeking a CSS Executive to provide technical support to our customers. In this role, you will be responsible for resolving customer inquiries, troubleshooting technical issues, and ensuring customer satisfaction.

Key Responsibilities:
* Provide technical support to customers via phone, email, and chat.
* Troubleshoot and resolve technical issues related to our products and services.
* Document customer interactions and technical solutions.
* Escalate complex issues to senior support staff.
* Ensure customer satisfaction through timely and effective support.

Required Skills:
* Experience in technical support or a related field.
* Strong technical aptitude and problem-solving skills.
* Excellent communication and customer service skills.
* Knowledge of CSS and related web technologies.

Similar Jobs

4313 jobs available

ACE HR
IT SupportFull Time1-2 years
Windows OS
MS Office
Outlook
+2 more
ACE HR
IT SupportFull Time1-2 years
Windows OS
MS Office
Outlook
+2 more
Absolute Car Choice (By Mahindra First Choice)
Customer Support1-3 years
communication
problem-solving
CRM
ERP systems
Accflex
problem-solving
+1 more
ITFull-time2+ years
Hardware
Software
Networking
+10 more