We are seeking a Customer Care Specialist to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills.

Key Responsibilities:
* Respond to customer inquiries via phone, email, and chat.
* Troubleshoot and resolve customer issues in a timely manner.
* Maintain accurate records of customer interactions and transactions.
* Collaborate with other departments to address customer needs.
* Identify and escalate complex issues to appropriate personnel.

Required Skills:
* Excellent communication and interpersonal skills.
* Strong problem-solving abilities.
* Proficiency in using customer service software and tools.
* Ability to work independently and as part of a team.