Don’t Outsource Your CX…until you speak with us.

SupportNinja CEO Craig Crisler shares why all our partnerships start with alignment — and how we design every solution to support your goals today and evolve with you tomorrow.

AI-Enabled Outsourcing That Makes Agents More Human

Our AI-powered tools streamline workflows, increase efficiency, and unlock actionable insights, so you can scale faster and deliver stronger outcomes across the entire customer journey.

Scalable, Tech-Enabled Outsourcing Designed to Deliver Value

We offer solutions for Customer Experience, Customer Conversion, Customer Onboarding, Customer Support, Technical Customer Support, Customer Renewals, Finance & Accounting, Content Moderation, and Data Processing.

Our Core Values

These values guide our actions and decisions.

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Security and Privacy

We prioritize the privacy and security of your data with our Privacy-First Principle, embedding privacy at the core of every system and workflow. We are also certified compliant with SOC 2 Type 2, PCI-DSS 4, HIPAA, and GDPR.

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Innovation

We leverage AI-powered tools to streamline workflows, increase efficiency, and unlock actionable insights, helping you scale faster and deliver stronger outcomes.

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Partnership

We immerse ourselves in your customer journey, brand tone, and service goals to build tailored solutions that support your customers like your in-house team would.

Explore Opportunities With Us

Take the first step towards your next opportunity. We're always looking for talented individuals to join our growing team.

Join SupportNinja today

Discover exciting opportunities to grow your career and make an impact. We're looking for talented individuals like you to join our team.

Frequently Asked Questions

Find answers to common questions about working with us.