TalentAQ

TalentAQ

Customer Experience Frontline

Customer ServiceFull TimeFresherEl Sheikh Zayed

Job Description

<p>We are seeking a Customer Experience Frontline professional to provide exceptional service and support to our customers. This role involves being the first point of contact for customer inquiries and ensuring a positive experience.</p><p>Key Responsibilities:<br/>* Respond to customer inquiries via phone, email, and chat.<br/>* Resolve customer issues and complaints.<br/>* Provide product and service information.<br/>* Escalate complex issues to the appropriate department.<br/>* Maintain accurate customer records.</p><p>Required Skills:<br/>* Customer Service<br/>* Communication<br/>* Problem-solving<br/>* Active Listening</p>

We are seeking a Customer Experience Frontline professional to provide exceptional service and support to our customers. This role involves being the first point of contact for customer inquiries and ensuring a positive experience.

Key Responsibilities:
* Respond to customer inquiries via phone, email, and chat.
* Resolve customer issues and complaints.
* Provide product and service information.
* Escalate complex issues to the appropriate department.
* Maintain accurate customer records.

Required Skills:
* Customer Service
* Communication
* Problem-solving
* Active Listening

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