We are seeking a Customer Experience Frontline professional to provide exceptional service and support to our customers. This role involves being the first point of contact, addressing inquiries, and ensuring customer satisfaction.

Key Responsibilities:
• Greet and assist customers with a positive and helpful attitude.
• Respond to customer inquiries via phone, email, and in-person.
• Resolve customer issues and escalate complex problems as needed.
• Maintain accurate records of customer interactions.

Required Skills:
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Ability to remain calm and professional in stressful situations.
• Proficiency in customer service software and tools.