We are looking for a Customer Experience Junior to join our team in the Philippines. You will be responsible for providing excellent customer service and support. Your primary focus will be to assist customers with inquiries, resolve issues, and ensure a positive experience.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat.
• Resolve customer issues and complaints in a timely manner.
• Provide product and service information to customers.
• Escalate complex issues to senior team members.

Required Skills:

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Ability to work in a fast-paced environment.