We are looking for a Customer Service Executive to manage customer interactions and ensure satisfaction. This role involves handling inquiries, resolving issues, and providing support for sea and air operations.
Key Responsibilities:
* Respond to customer inquiries via phone, email, and chat.
* Resolve customer complaints and issues promptly.
* Coordinate with internal departments to fulfill customer requests.
* Maintain accurate records of customer interactions.
* Provide support for sea and air operations logistics.
Required Skills:
* Excellent communication skills.
* Problem-solving abilities.
* Knowledge of sea/air operations.
* Customer service experience.
2402 jobs available