TalentAQ

TalentAQ

Customer Service Executive

Customer ServiceFull Time33 k - 45 k

Job Description

<p>We are looking for a Customer Service Executive to manage customer interactions and ensure satisfaction. This role involves handling inquiries, resolving issues, and providing support for sea and air operations.</p><p>Key Responsibilities:<br/>* Respond to customer inquiries via phone, email, and chat.<br/>* Resolve customer complaints and issues promptly.<br/>* Coordinate with internal departments to fulfill customer requests.<br/>* Maintain accurate records of customer interactions.<br/>* Provide support for sea and air operations logistics.</p><p>Required Skills:<br/>* Excellent communication skills.<br/>* Problem-solving abilities.<br/>* Knowledge of sea/air operations.<br/>* Customer service experience.</p>

We are looking for a Customer Service Executive to manage customer interactions and ensure satisfaction. This role involves handling inquiries, resolving issues, and providing support for sea and air operations.

Key Responsibilities:
* Respond to customer inquiries via phone, email, and chat.
* Resolve customer complaints and issues promptly.
* Coordinate with internal departments to fulfill customer requests.
* Maintain accurate records of customer interactions.
* Provide support for sea and air operations logistics.

Required Skills:
* Excellent communication skills.
* Problem-solving abilities.
* Knowledge of sea/air operations.
* Customer service experience.

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