Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.) Greet and welcome guests Answer questions and address complaints Answer all incoming calls and redirect them, or keep messages Receive letters, packages, etc., and distribute them Prepare outgoing mail by drafting correspondence, securing parcels, etc. Check, sort, and forward emails Monitor office supplies and place orders when necessary Keep updated records and files Monitor office expenses and costs Take up other duties as assigned (travel arrangements, schedules, etc.)