We are looking for a friendly and efficient Front Desk Officer to provide exceptional service to our guests. The ideal candidate will be the first point of contact, ensuring a positive and welcoming experience.

Key Responsibilities:
* Greet guests and handle check-ins and check-outs efficiently.
* Answer phone calls and respond to inquiries promptly.
* Provide information about hotel services and local attractions.
* Handle guest requests and complaints professionally.
* Maintain accurate records and manage reservations.

Required Skills:
* Excellent communication and interpersonal skills.
* Strong customer service orientation.
* Proficiency in hotel management systems.
* Ability to multitask and work under pressure.