The Customer Service Order Management (Logistics) role is responsible for managing customer orders from receipt to delivery, ensuring customer satisfaction through effective communication and coordination with logistics teams. This role involves processing orders, tracking shipments, and resolving any issues that may arise.

Key Responsibilities:
* Process customer orders accurately and efficiently.
* Coordinate with logistics teams to ensure timely delivery of orders.
* Track shipments and provide updates to customers.
* Resolve customer inquiries and complaints.
* Maintain accurate records of orders and shipments.

Required Skills:
* Excellent communication and interpersonal skills.
* Strong organizational and problem-solving abilities.
* Proficiency in order management systems.
* Knowledge of logistics and supply chain processes.