We're looking for a friendly, empathetic, and problem-solving individual to assist customers with inquiries, resolve issues, and ensure a positive experience. Key Responsibilities: Provide excellent customer service via phone, email, and/or chat in both English and Spanish. Answer questions, troubleshoot problems, and resolve concerns efficiently. Maintain accurate customer records and contribute to a positive team environment. Qualifications: Fluency in English and Spanish (written and verbal) is required. Previous customer service experience preferred. Strong communication and interpersonal skills. Ability to work effectively in a fast-paced environment.