We are seeking a dynamic Bilingual Customer Service Representative to join our team. The Bilingual Customer Service Representative will provide exceptional support to our customers in both English and another language. This role requires excellent communication skills, problem-solving abilities, and a passion for delivering outstanding customer service.

Key Responsibilities:
* Respond to customer inquiries via phone, email, and chat.
* Resolve customer complaints and issues in a timely manner.
* Provide product and service information to customers.
* Process orders, returns, and exchanges.
* Maintain accurate customer records.

Required Skills:
* Fluency in English and another language.
* Excellent communication and interpersonal skills.
* Strong problem-solving abilities.
* Ability to work in a fast-paced environment.