We are looking for a dedicated Customer Service Representative to provide exceptional support to our customers. The ideal candidate will be empathetic, patient, and possess excellent problem-solving skills.
Key Responsibilities:
• Respond to customer inquiries via phone, email, and chat.
• Resolve customer complaints and issues in a timely manner.
• Provide accurate information about products and services.
• Document customer interactions and maintain detailed records.
• Escalate complex issues to the appropriate department.
Required Skills:
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Proficiency in using customer service software.
7107 jobs available