TalentAQ

TalentAQ

Customer Service Representative

Customer ServiceFull Time1+ yearsOniru1.5 Lacs

Job Description

<p>We are seeking a Customer Service Representative to provide excellent service and support to our customers. The ideal candidate will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction.</p><p>Key Responsibilities:<br/>* Respond to customer inquiries via phone, email, and chat.<br/>* Resolve customer complaints and issues in a timely manner.<br/>* Provide product and service information to customers.<br/>* Document customer interactions and maintain accurate records.<br/>* Escalate complex issues to the appropriate department.</p><p>Required Skills:<br/>* Excellent communication skills<br/>* Problem-solving abilities<br/>* Customer service experience<br/>* Ability to multitask</p>

We are seeking a Customer Service Representative to provide excellent service and support to our customers. The ideal candidate will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:
* Respond to customer inquiries via phone, email, and chat.
* Resolve customer complaints and issues in a timely manner.
* Provide product and service information to customers.
* Document customer interactions and maintain accurate records.
* Escalate complex issues to the appropriate department.

Required Skills:
* Excellent communication skills
* Problem-solving abilities
* Customer service experience
* Ability to multitask

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