We are looking for a Customer Success to be the cornerstone of our client satisfaction and retention. You will be the primary point of contact for our clients, ensuring an exceptional experience and directly contributing to PaySika's growth and reputation.

• Manage all customer interactions (phone, email, chat) with efficiency and empathy.
• Proactively conduct personalized follow-ups to anticipate needs and strengthen client engagement.
• Ensure compliance with all financial procedures and customer service standards.
• Provide regular reporting on customer activity and satisfaction.
• Support and promote the brand at events (trade shows, webinars).
• Provide 24/7 assistance to VIP clients through all available channels.