MapleSoft is expanding client services in Toronto. We’re hiring a Customer Success Manager to build relationships and ensure client satisfaction. What you’ll love about this role ✨ Manage onboarding, retention, and client growth ✨ Hybrid work with flexible in-office days ✨ Clear progression into Account Director roles ✨ Exposure to SaaS and enterprise accounts Must-haves ✅ 3+ years in account management or customer success ✅ Strong client relationship and communication skills ✅ Familiarity with SaaS products or IT solutions ✅ Ability to work independently and meet client KPIs