Overview

We are looking for a dedicated Customer Support Representative to provide exceptional service to our customers. The Customer Support Representative will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction. This role requires excellent communication skills and a passion for helping others.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Troubleshoot and resolve customer issues in a timely manner.
• Document customer interactions and resolutions accurately.
• Escalate complex issues to appropriate teams.
• Provide product information and support to customers.

Required Skills

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Proficiency in using CRM software.
• Ability to work in a fast-paced environment.