Job Overview

We are looking for a motivated Customer Support Representative to provide exceptional service to our customers. As a Customer Support Representative, you will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction. This role requires excellent communication skills and a passion for helping others. If you are eager to start your career in customer service, we encourage you to apply.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Troubleshoot and resolve customer issues in a timely manner.
• Provide product and service information to customers.
• Document customer interactions and maintain accurate records.
• Escalate complex issues to appropriate teams.

Required Skills

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Proficiency in using customer support software.
• Ability to remain calm and professional in stressful situations.