Customer Support Representative

We are seeking a dedicated Customer Support Representative to join our team. In this role, you will be responsible for providing exceptional customer service and resolving customer inquiries efficiently and effectively. The ideal candidate will have excellent communication skills and a passion for helping others.

• Respond to customer inquiries via phone, email, and chat.
• Troubleshoot and resolve customer issues in a timely manner.
• Document customer interactions and solutions accurately.
• Escalate complex issues to appropriate teams.
• Maintain a high level of customer satisfaction.

Required Skills

• Excellent communication skills
• Problem-solving abilities
• Customer service experience
• Ability to work under pressure