We are looking for a Desktop Support Engineer to provide technical assistance to our users. The ideal candidate will troubleshoot hardware and software issues, ensuring smooth operation of desktop systems.
Key Responsibilities:
* Provide technical support to end-users via phone, email, or in-person.
* Troubleshoot hardware and software issues on desktops and laptops.
* Install and configure desktop applications and operating systems.
* Maintain inventory of hardware and software assets.
Required Skills:
* Experience with desktop support and troubleshooting.
* Knowledge of Windows and macOS operating systems.
* Strong problem-solving skills.
* Excellent communication skills.
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