We are looking for a Desktop Support Engineer to provide technical assistance to our users. The ideal candidate will troubleshoot hardware and software issues, ensuring minimal disruption to daily operations.
Key Responsibilities:
* Provide technical support for desktop hardware and software.
* Troubleshoot and resolve technical issues in a timely manner.
* Install and configure desktop systems and applications.
* Maintain accurate records of support requests and resolutions.
* Assist with IT asset management.
Required Skills:
* Experience with desktop support and troubleshooting.
* Knowledge of Windows and macOS operating systems.
* Excellent communication and problem-solving skills.
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