The Duty Manager is responsible for ensuring the smooth and efficient operation of the hotel, providing exceptional guest service, and maintaining a safe and secure environment. This role requires strong leadership, problem-solving, and communication skills.

Key Responsibilities:
* Oversee daily operations and ensure adherence to hotel standards.
* Handle guest complaints and resolve issues promptly and effectively.
* Supervise and support front office staff, providing guidance and training.
* Conduct regular inspections to ensure cleanliness and maintenance standards are met.
* Ensure compliance with safety and security procedures.

Required Skills:
* Strong leadership and communication skills.
* Excellent problem-solving abilities.
* Ability to handle guest complaints effectively.
* Knowledge of hotel operations and procedures.