We are looking for a dedicated Duty Manager to oversee the daily operations of our front office. The Duty Manager will ensure smooth and efficient service delivery, handle guest inquiries and complaints, and maintain a high level of guest satisfaction.

Key Responsibilities:
* Supervise front office staff and ensure adherence to company policies.
* Handle guest complaints and resolve issues promptly.
* Conduct regular inspections of the front office area.
* Assist with training and development of front office staff.
* Prepare daily reports and summaries of front office activities.

Required Skills:
* Strong leadership and communication skills.
* Excellent problem-solving abilities.
* Proficiency in front office operations.
* Ability to work under pressure.