The Duty Manager is responsible for overseeing the daily operations of the hotel, ensuring exceptional guest service and smooth functioning of all departments. This role requires strong leadership, problem-solving skills, and a commitment to maintaining high standards of quality.

Key Responsibilities:
* Supervise and coordinate hotel activities during assigned shifts.
* Handle guest complaints and resolve issues promptly and efficiently.
* Ensure compliance with hotel policies and procedures.
* Train and supervise staff, providing guidance and support.
* Monitor and maintain safety and security standards.

Required Skills:
* Excellent communication and interpersonal skills.
* Strong problem-solving and decision-making abilities.
* Proven leadership and team management skills.
* Knowledge of hotel operations and guest service principles.