TalentAQ

TalentAQ

E-Commerce Operations Executive

Customer Support & FulfillmentFull Time

Required Skills
2 skills

communication
coordination

Job Description

<p>In this role, you’ll be the bridge between customers, couriers, and chaos — making sure every order flows smoothly from our warehouse to the customer’s doorstep.</p><p>What you’ll do</p><ul><li>Manage local & international orders, shipments, and returns</li><li>Coordinate with courier partners: DHL, FedEx, Skynet, TCS, Trax, LCS, BlueEx, and more</li><li>Ensure customers enjoy a 5-star experience ⭐⭐⭐⭐⭐</li><li>Keep SOPs, dashboards, and processes running like clockwork</li><li>Be the “problem solver” everyone can count on (basically jo bhi kaam do, ho jana chahiye 😅)</li></ul>

In this role, you’ll be the bridge between customers, couriers, and chaos — making sure every order flows smoothly from our warehouse to the customer’s doorstep.

What you’ll do

  • Manage local & international orders, shipments, and returns
  • Coordinate with courier partners: DHL, FedEx, Skynet, TCS, Trax, LCS, BlueEx, and more
  • Ensure customers enjoy a 5-star experience ⭐⭐⭐⭐⭐
  • Keep SOPs, dashboards, and processes running like clockwork
  • Be the “problem solver” everyone can count on (basically jo bhi kaam do, ho jana chahiye 😅)

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