TalentAQ

TalentAQ

Operations Director

Operations3+ yearsGreater accra region

Required Skills
13 skills

leadership
communication
service delivery
team management
budget management
guest satisfaction
quality assurance
problem-solving
decision-making
organizational skills
staff training
performance management
cross-functional coordination

Job Description

The Operations Director will oversee all operational aspects of the hotel, ensuring efficiency and exceptional guest experiences. This role requires a strategic leader with a passion for hospitality and a commitment to maintaining high standards. Key Responsibilities: * Develop and implement operational strategies to optimize performance. * Manage and coordinate various departments, including front office, housekeeping, and food & beverage. * Ensure compliance with quality assurance standards and regulatory requirements. * Monitor budgets and financial performance, identifying areas for improvement. * Lead and mentor a team of managers, fostering a culture of excellence. Required Skills: * Strong leadership and communication skills. * Excellent problem-solving and decision-making abilities. * Knowledge of hospitality systems and industry best practices.
The Operations Director will oversee all operational aspects of the hotel, ensuring efficiency and exceptional guest experiences. This role requires a strategic leader with a passion for hospitality and a commitment to maintaining high standards. Key Responsibilities: * Develop and implement operational strategies to optimize performance. * Manage and coordinate various departments, including front office, housekeeping, and food & beverage. * Ensure compliance with quality assurance standards and regulatory requirements. * Monitor budgets and financial performance, identifying areas for improvement. * Lead and mentor a team of managers, fostering a culture of excellence. Required Skills: * Strong leadership and communication skills. * Excellent problem-solving and decision-making abilities. * Knowledge of hospitality systems and industry best practices.

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