* Oversee daily restaurant operations and ensure smooth functioning.
* Handle cash transactions, including receiving and disbursing payments.
* Maintain accurate sales records and ensure proper cash closing at the end of the day.
* Provide excellent customer service and handle customer complaints professionally.
* Manage and supervise restaurant staff, ensuring discipline and teamwork.
* Handle payment-related issues and coordinate with the finance team when needed.
* Ensure food quality, hygiene, and proper storage of ingredients.
* Coordinate with inventory and supply chain teams for stock management.
* Monitor and implement FIFO (First In, First Out) and LIFO (Last In, First Out) inventory practices.
* Track and control food wastage to optimize restaurant costs.
* Maintain stock levels and place purchase requests as needed.
* Ensure compliance with restaurant safety, health, and sanitation standards.
* Prepare daily and monthly sales and performance reports.
* Train and develop staff to improve efficiency and customer satisfaction.
* Monitor restaurant equipment and coordinate maintenance when necessary.
* Assist in marketing and promotional activities to boost sales.
* Address customer feedback and improve service quality.
* Work closely with management to implement policies and improve overall operations.
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