We are seeking a Front Office Associate to manage guest check-ins and check-outs, handle inquiries, and provide exceptional customer service. You will be the first point of contact for guests, ensuring a positive and welcoming experience.

Key Responsibilities:

• Greet guests and process check-ins and check-outs efficiently.
• Answer phone calls and respond to guest inquiries.
• Provide information about hotel services and local attractions.
• Handle guest complaints and resolve issues promptly.
• Maintain a clean and organized front desk area.

Required Skills:

• Excellent communication and interpersonal skills.
• Strong organizational abilities.
• Ability to multitask and work under pressure.
• Proficiency in hotel management software.