Job Overview

We are looking for a friendly and efficient Front Office Associate to join our team at Seven Seas Hotel Dubai. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a smooth check-in/check-out process.

Key Responsibilities

• Greet guests with a warm and welcoming attitude.
• Manage check-in and check-out procedures efficiently.
• Answer phone calls and respond to guest inquiries.
• Provide information about hotel services and local attractions.
• Handle guest complaints and resolve issues promptly.

Required Skills

• Excellent communication and interpersonal skills.
• Strong organizational abilities.
• Proficiency in using hotel management software.
• Ability to work in a fast-paced environment.