We are seeking a Front Office Executive to manage front desk operations and ensure guest satisfaction. The ideal candidate will be responsible for overseeing check-in/check-out processes, handling guest inquiries, and resolving complaints efficiently.

Key Responsibilities:

• Manage front desk operations and staff.
• Ensure smooth check-in and check-out processes.
• Handle guest inquiries and resolve complaints.
• Maintain accurate records and handle payments.
• Coordinate with other departments to fulfill guest requests.

Required Skills:

• Excellent communication skills.
• Strong problem-solving abilities.
• Proficiency in hotel management software.
• Ability to handle stressful situations.