TalentAQ

TalentAQ

Front Office Manager

HospitalityFull TimeDenpasar Barat, Bali

Job Description

<p>We are looking for a dedicated Front Office Manager to lead our front office team. The ideal candidate will be responsible for ensuring smooth and efficient front desk operations, providing excellent customer service, and managing guest relations.</p><ul><h3>Key Responsibilities:</h3><li>Manage front desk operations and staff.</li><li>Ensure guest check-in and check-out processes are efficient.</li><li>Handle guest complaints and resolve issues.</li><li>Train and supervise front office staff.</li><li>Maintain a high level of customer satisfaction.</li></ul><ul><h3>Required Skills:</h3><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving abilities.</li><li>Customer service experience.</li><li>Supervisory skills.</li></ul>

We are looking for a dedicated Front Office Manager to lead our front office team. The ideal candidate will be responsible for ensuring smooth and efficient front desk operations, providing excellent customer service, and managing guest relations.

    Key Responsibilities:

  • Manage front desk operations and staff.
  • Ensure guest check-in and check-out processes are efficient.
  • Handle guest complaints and resolve issues.
  • Train and supervise front office staff.
  • Maintain a high level of customer satisfaction.

    Required Skills:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities.
  • Customer service experience.
  • Supervisory skills.