We are looking for a dedicated and experienced Front Office Supervisor to oversee the daily operations of our front desk and ensure exceptional guest service. The ideal candidate will be responsible for supervising front office staff, handling guest inquiries, and resolving any issues that may arise.
Key Responsibilities:
- Supervise and train front office staff.
- Ensure smooth check-in and check-out processes.
- Handle guest inquiries and resolve complaints.
- Maintain a professional and welcoming environment.
Required Skills:
- Proven experience in front office operations.
- Strong leadership and customer service skills.
- Excellent communication and problem-solving abilities.