Job Overview

We are seeking a motivated Front Office Trainee to join our team at jüSTa Hotels & Resorts. This is an excellent opportunity to gain hands-on experience in hotel front office operations and develop valuable customer service skills. As a Front Office Trainee, you will assist with guest check-in/check-out, handle inquiries, and ensure a positive guest experience.

Key Responsibilities

• Assist with guest check-in and check-out procedures.
• Handle guest inquiries and provide information about hotel services.
• Manage phone calls and email correspondence.
• Maintain accurate guest records and billing information.
• Provide excellent customer service and resolve guest issues.

Required Skills

• Strong communication and interpersonal skills.
• Excellent customer service skills.
• Ability to multitask and work in a fast-paced environment.
• Basic computer literacy.