TalentAQ

TalentAQ

Frontliner

Customer ServiceFull TimePontianak, West kalimantan

Job Description

<h3>Job Overview</h3><p>We are seeking a motivated Frontliner to be the first point of contact for our customers. You will provide exceptional customer service, handle transactions efficiently, and address inquiries promptly. This role requires excellent communication skills and a commitment to delivering a positive banking experience.</p><h3>Key Responsibilities</h3><ul><li>Greet customers and assist with their banking needs.</li><li>Process transactions accurately and efficiently.</li><li>Answer customer inquiries and resolve issues.</li><li>Promote bank products and services.</li><li>Maintain a professional and welcoming environment.</li></ul><h3>Required Skills</h3><ul><li>Excellent communication and interpersonal skills.</li><li>Strong attention to detail and accuracy.</li><li>Ability to handle cash and transactions efficiently.</li><li>Customer service oriented.</li></ul>

Job Overview

We are seeking a motivated Frontliner to be the first point of contact for our customers. You will provide exceptional customer service, handle transactions efficiently, and address inquiries promptly. This role requires excellent communication skills and a commitment to delivering a positive banking experience.

Key Responsibilities

  • Greet customers and assist with their banking needs.
  • Process transactions accurately and efficiently.
  • Answer customer inquiries and resolve issues.
  • Promote bank products and services.
  • Maintain a professional and welcoming environment.

Required Skills

  • Excellent communication and interpersonal skills.
  • Strong attention to detail and accuracy.
  • Ability to handle cash and transactions efficiently.
  • Customer service oriented.