TalentAQ

TalentAQ

Head of Service

ServiceFull TimeGurgaon

Required Skills
4 skills

Profit & Loss (P&L) statements
Strategic thinker
leadership
people management

Job Description

<h3>Job Overview</h3><p>We are seeking a dynamic and experienced Head of Service to lead the service operations for a leading passenger car brand in Delhi. The Head of Service will be responsible for managing the service team, ensuring customer satisfaction, and achieving service targets in the Delhi NCR market.</p><h3>Key Responsibilities</h3><ul><li>Oversee all aspects of the service department's operations.</li><li>Manage and motivate the service team to achieve targets.</li><li>Ensure high levels of customer satisfaction.</li><li>Implement and maintain service quality standards.</li><li>Manage the service budget and control costs.</li></ul><h3>Required Skills</h3><ul><li>Service Management</li><li>Customer Service</li><li>Technical Knowledge</li><li>Budget Management</li></ul>

Job Overview

We are seeking a dynamic and experienced Head of Service to lead the service operations for a leading passenger car brand in Delhi. The Head of Service will be responsible for managing the service team, ensuring customer satisfaction, and achieving service targets in the Delhi NCR market.

Key Responsibilities

  • Oversee all aspects of the service department's operations.
  • Manage and motivate the service team to achieve targets.
  • Ensure high levels of customer satisfaction.
  • Implement and maintain service quality standards.
  • Manage the service budget and control costs.

Required Skills

  • Service Management
  • Customer Service
  • Technical Knowledge
  • Budget Management

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