We are looking for a detail-oriented and customer-focused Hotel Reservations Specialist to handle booking requests and provide exceptional service to our guests. The ideal candidate will have excellent communication skills and a passion for the hospitality industry.
Key Responsibilities:
* Process and confirm hotel reservations accurately and efficiently.
* Respond to guest inquiries via phone, email, and in person.
* Provide information about hotel amenities and services.
* Resolve guest complaints and issues promptly.
* Maintain accurate records of all reservations.
Required Skills:
* Excellent communication and interpersonal skills.
* Strong attention to detail.
* Proficiency in hotel reservation systems.
* Customer service oriented.
8715 jobs available