TalentAQ

TalentAQ

Hotel Reservations Specialist

Hotel ManagementFull Time1+ yearsGiza governorate

Job Description

<p>We are looking for a detail-oriented and customer-focused Hotel Reservations Specialist to handle booking requests and provide exceptional service to our guests. The ideal candidate will have excellent communication skills and a passion for the hospitality industry.</p><p>Key Responsibilities:<br/>* Process and confirm hotel reservations accurately and efficiently.<br/>* Respond to guest inquiries via phone, email, and in person.<br/>* Provide information about hotel amenities and services.<br/>* Resolve guest complaints and issues promptly.<br/>* Maintain accurate records of all reservations.</p><p>Required Skills:<br/>* Excellent communication and interpersonal skills.<br/>* Strong attention to detail.<br/>* Proficiency in hotel reservation systems.<br/>* Customer service oriented.</p>

We are looking for a detail-oriented and customer-focused Hotel Reservations Specialist to handle booking requests and provide exceptional service to our guests. The ideal candidate will have excellent communication skills and a passion for the hospitality industry.

Key Responsibilities:
* Process and confirm hotel reservations accurately and efficiently.
* Respond to guest inquiries via phone, email, and in person.
* Provide information about hotel amenities and services.
* Resolve guest complaints and issues promptly.
* Maintain accurate records of all reservations.

Required Skills:
* Excellent communication and interpersonal skills.
* Strong attention to detail.
* Proficiency in hotel reservation systems.
* Customer service oriented.

Similar Jobs

8715 jobs available

Hotel ManagementFull Time4+ years
Hotel Management
team leadership
guest experience
Business Development
English language
communication
customer service
+1 more