We are seeking a dedicated Hotel Service Manager to oversee and coordinate the efficient operation of hotel services. The ideal candidate will ensure exceptional guest experiences, manage staff, and maintain high standards of service quality.

Key Responsibilities:

• Supervise and coordinate hotel service operations, including front desk, housekeeping, and guest services.
• Ensure guest satisfaction by addressing inquiries, resolving complaints, and providing exceptional service.
• Train, supervise, and evaluate hotel service staff.
• Monitor and maintain service quality standards.
• Manage budgets and control costs related to hotel services.

Required Skills:

• Strong leadership and management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in hotel management software.
• Exceptional problem-solving skills.