Overview

We are seeking a skilled ICT Support and Test Engineer to ensure the reliability and performance of our IT systems. The ICT Support and Test Engineer will be responsible for providing technical support, troubleshooting issues, and conducting tests to identify and resolve problems. This role requires a strong understanding of IT infrastructure and testing methodologies.

Key Responsibilities

• Provide technical support to end-users, troubleshooting hardware and software issues.
• Conduct tests on IT systems and applications to identify defects and performance bottlenecks.
• Document test results and work with developers to resolve issues.
• Maintain and update IT documentation and knowledge base.
• Ensure compliance with IT security policies and procedures.

Required Skills

• Strong knowledge of IT infrastructure and operating systems.
• Experience with testing methodologies and tools.
• Excellent problem-solving and analytical skills.
• Ability to communicate effectively with technical and non-technical stakeholders.