We are seeking a dedicated IT Support Professional to provide technical assistance to our employees and ensure the smooth operation of our IT systems. As an IT Support Professional, you will be responsible for troubleshooting hardware and software issues, providing user support, and maintaining IT infrastructure. You will work closely with other IT team members to resolve technical problems and improve overall IT efficiency.

Key Responsibilities:
* Provide technical support to employees via phone, email, and in-person.
* Troubleshoot hardware and software issues.
* Install and configure computer systems and applications.
* Maintain IT infrastructure and ensure its smooth operation.

Required Skills:
* Strong knowledge of computer hardware and software.
* Excellent troubleshooting and problem-solving skills.
* Good communication and customer service abilities.
* Ability to work independently and as part of a team.