Job Description
As an IT Systems Engineer, you will:
✅ Provide day-to-day IT support for local staff (hardware, software, connectivity, accounts).
✅ Execute IT tasks as directed by Group IT leadership, ensuring accurate documentation.
✅ Assist with rollout of Intune, Autopilot, and modern desktop environments.
✅ Support implementation of Cisco Umbrella, Cisco Duo, encryption & audit policies.
✅ Troubleshoot Windows 11, Microsoft 365 apps, networking, and printers.
✅ Monitor endpoint protection, device compliance & email security.
✅ Perform backup verification & recovery testing using tools (e.g., Cove).
✅ Document incidents, resolutions & changes in systems like Hudu, PSA/RMM.
✅ Provide clear communication & escalate issues when required.As an IT Systems Engineer, you will:
✅ Provide day-to-day IT support for local staff (hardware, software, connectivity, accounts).
✅ Execute IT tasks as directed by Group IT leadership, ensuring accurate documentation.
✅ Assist with rollout of Intune, Autopilot, and modern desktop environments.
✅ Support implementation of Cisco Umbrella, Cisco Duo, encryption & audit policies.
✅ Troubleshoot Windows 11, Microsoft 365 apps, networking, and printers.
✅ Monitor endpoint protection, device compliance & email security.
✅ Perform backup verification & recovery testing using tools (e.g., Cove).
✅ Document incidents, resolutions & changes in systems like Hudu, PSA/RMM.
✅ Provide clear communication & escalate issues when required.