<h3>Your Responsibilities:</h3><ul><li>Deploy and maintain fiber, wireless, and Ethernet infrastructure for enterprise customers </li><li>Monitor network performance and ensure >99.9% uptime </li><li>Troubleshoot and resolve connectivity issues (2nd-level support) </li><li>Provide pre-sales technical support and solution design </li><li>Mentor interns and support internal training initiatives </li><li>Maintain accurate asset inventory and documentation </li><li>Collaborate with cross-functional teams to meet SLAs </li></ul><h3>Your Expected Qualifications:</h3><ul><li>BSc in Computer Science, Computer Engineering, or related IT discipline (2.1/Upper Credit minimum) </li><li>Cisco certification (CCNA required; PMP is a bonus) </li><li>1+ year experience in telecoms or network engineering </li><li>Strong grasp of wireline/wireless installations, IP/RF planning, and network design </li><li>Experience with routers, switches, LAN/WAN configuration </li><li>Proficiency in Microsoft Office Suite (Visio & MS Project are a plus) </li><li>Excellent communication and customer service skills </li></ul><h3>We expect you to be:</h3><ul><li>Tenacious, tech-savvy, and results-driven </li><li>Detail-oriented with strong troubleshooting skills </li><li>A confident communicator across all levels </li><li>Passionate about customer satisfaction and operational excellence </li><li>Eager to learn and grow in a fast-paced environment </li></ul>
Your Responsibilities:
Deploy and maintain fiber, wireless, and Ethernet infrastructure for enterprise customers
Monitor network performance and ensure >99.9% uptime
Troubleshoot and resolve connectivity issues (2nd-level support)
Provide pre-sales technical support and solution design
Mentor interns and support internal training initiatives
Maintain accurate asset inventory and documentation
Collaborate with cross-functional teams to meet SLAs
Your Expected Qualifications:
BSc in Computer Science, Computer Engineering, or related IT discipline (2.1/Upper Credit minimum)
Cisco certification (CCNA required; PMP is a bonus)
1+ year experience in telecoms or network engineering
Strong grasp of wireline/wireless installations, IP/RF planning, and network design
Experience with routers, switches, LAN/WAN configuration
Proficiency in Microsoft Office Suite (Visio & MS Project are a plus)
Excellent communication and customer service skills
We expect you to be:
Tenacious, tech-savvy, and results-driven
Detail-oriented with strong troubleshooting skills
A confident communicator across all levels
Passionate about customer satisfaction and operational excellence
Eager to learn and grow in a fast-paced environment