We are seeking a Social Media Inquiry Officer to manage and respond to inquiries on our social media platforms. The ideal candidate will have strong communication skills and a passion for social media.

Key Responsibilities:
* Monitor and respond to inquiries on social media channels.
* Provide excellent customer service.
* Escalate complex issues to the appropriate department.
* Maintain a positive and professional online presence.
* Track and analyze social media engagement.

Required Skills:
* Strong communication skills.
* Proficiency in social media platforms.
* Excellent customer service skills.
* Ability to work independently.